Privacy Policy — RamzeTakhleeq

1. Information We Collect

1.1 Personal Information

We may collect the following personal details:

• Name
• Email address
• Phone number (including WhatsApp availability)
• Shipping address
• Order details and communication history
• Store-owner business information (for vendors)

1.2 Uploaded Content

Vendors may upload products, images, descriptions, and store details. This information is stored and displayed publicly as part of their online store.

2. How We Use Your Information

We use the information we collect to:

• Confirm and process orders
• Contact you via WhatsApp for payment and queries
• Provide customer support
• Manage vendor accounts and store dashboards
• Improve website performance and user experience
• Ensure platform security and prevent fraud

3. Payment Processing

RamzeTakhleeq does not process card payments on the website. All payments are handled manually through WhatsApp, bank transfer, or other direct channels provided by our team.

4. Sharing Your Information

We do not sell your information. We may share data with:

• Vendors (for order fulfillment)
• Delivery/courier services
• Payment verification partners
• Legal authorities (if required)

5. Data Security

We take reasonable security measures to protect your information. However, no system is 100% secure, and we encourage users to take precautions on their end as well.

6. Your Rights

You may request to:

• Access your personal information
• Update incorrect details
• Request deletion of your data
• Close your account

Please contact us at ramzetakhleeq@gmail.com.

7. Cookies & Tracking

We use cookies to improve site performance, analyze usage, and store preferences. You may disable cookies from your browser settings.

8. Third-Party Links

Our site may contain external links. We are not responsible for the privacy practices or content of third-party websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page with the updated date.